enterprise 360 Articles - Enterprise Knowledge https://enterprise-knowledge.com/tag/enterprise-360/ Tue, 21 Nov 2023 21:22:26 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.2 https://enterprise-knowledge.com/wp-content/uploads/2022/04/EK_Icon_512x512.svg enterprise 360 Articles - Enterprise Knowledge https://enterprise-knowledge.com/tag/enterprise-360/ 32 32 Knowledge Portal Architecture Explained https://enterprise-knowledge.com/knowledge-portal-architecture-explained/ Thu, 09 Nov 2023 16:00:14 +0000 https://enterprise-knowledge.com/?p=19157 At its core, a Knowledge Portal consists of five components: Web UI, API Layer, Enterprise Search Engine, Knowledge Graph, and Taxonomy/Ontology Management System. Continue reading

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In today’s data-driven world, the need for efficient knowledge management and dissemination has never been more critical. Users are faced with an overwhelming amount of content and information, and thus need an efficient, intuitive, and structured way to retrieve it. Additionally, organizational knowledge is often inconsistent, incomplete, and dispersed among various systems.

The solution? A Knowledge Portal: a dynamic and interconnected system designed to transform the way we manage, access, and leverage knowledge. This provides users with a comprehensive Enterprise 360 view of all of the information they need to successfully do their jobs. At its core, a Knowledge Portal consists of five components: Web UI, API Layer, Enterprise Search Engine, Knowledge Graph, and Taxonomy/Ontology Management System. 

A Knowledge Portal consists of five main components described below: 1. A Web UI: Provides users with a way to interact with the portal’s content, incorporating features such as search functionality, aggregation pages, and navigation menus. 2. API Layer: Serves the Simple Web UI consolidated, streamlined information via various endpoints. Enables other client applications to integrate with and consume the connected, cleaned Knowledge Portal content. 3. Enterprise Search Engine: Indexes and retrieves relevant information to display in the Knowledge Portal based on user queries. Allows relevant results from all integrated enterprise repositories to be discovered in the Portal. 4. Knowledge Graph: Represents the structure and connections of the organization’s knowledge. Captures concepts, entities, attributes, and their relationships in a graph database format. Enhances search results by providing contextual information and connected content. 5. Taxonomy and Ontology Manager: Defines and maintains controlled vocabularies, taxonomies, and ontologies, which allow for consistent and relevant metadata tagging and content organization. Ensures search precision and accuracy.

The diagram below displays how these five components interact within the context of an Enterprise Knowledge Portal implementation.

This diagram displays how the components of a Knowledge Portal interact with one another. At the bottom of the diagram, there are various data repositories, content management systems, and other enterprise data stores. Content from these repositories will be indexed by the Enterprise Search Engine and categorized/tagged by the Taxonomy and Ontology Manager. The tagged/categorized content will be ingested into the Knowledge Graph where it can be associated and linked to more organizational knowledge. The search engine can also index content from the Knowledge Graph. Then the backend API layer exposes and serves this tagged, indexed content from the Search Engine and Knowledge Graph. The API layer can be leveraged by various existing or future client applications. For the Knowledge Portal specifically, the API Layer serves content to the Knowledge Portal Web UI, which ultimately provides the end user an Enterprise 360 view of their organization’s content and knowledge.

Collectively, these components create a unified platform, empowering both organizations and individuals to discover information, break down organizational silos, and make informed decisions. 

EK has expertise in Knowledge Portal implementations, and we would love to help you take the next step on your knowledge management journey. Please contact us for more information.

Special thank you to Adam Eltarhoni for his contributions to this infographic! 

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EK’s Wahl and Hilger Speaking at PoolParty Summit 2021 https://enterprise-knowledge.com/eks-wahl-and-hilger-speaking-at-poolparty-summit-2021/ Wed, 27 Oct 2021 13:00:19 +0000 https://enterprise-knowledge.com/?p=13882 Enterprise Knowledge (EK) CEO Zach Wahl and COO Joe Hilger will co-present at the upcoming PoolParty Summit 2021. The PoolParty Summit will be a fully virtual event this year, held November 3rd and 4th, 2021. This year, the PoolParty Summit … Continue reading

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Enterprise Knowledge (EK) CEO Zach Wahl and COO Joe Hilger will co-present at the upcoming PoolParty Summit 2021. The PoolParty Summit will be a fully virtual event this year, held November 3rd and 4th, 2021. This year, the PoolParty Summit will focus on the idea of Enterprise 360, uniting content and data to provide complete views of your organization’s people, processes, clients, products, and customers.

Wahl and Hilger will deliver a talk titled Employee 360 in Action. In the talk, they will discuss how EK has been using PoolParty to build knowledge graphs that improve the way organizations manage employees across the enterprise. This concept of Employee 360 has the potential to deliver holistic views of an employee. As part of the presentation, Zach and Joe will share stories and best practices around creating knowledge graphs that capture the full lifecycle of the employee journey from hiring through when they leave the organization. Attendees will learn how to integrate information from multiple sources into a single view that shares everything about an employee.

The event is free to anyone interested. Learn more and register for the Summit here

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EK Sponsoring and Speaking at Ontotext Knowledge Graph Forum https://enterprise-knowledge.com/ek-sponsoring-and-speaking-at-ontotext-knowledge-graph-forum/ Mon, 25 Oct 2021 21:30:32 +0000 https://enterprise-knowledge.com/?p=13877 Enterprise Knowledge (EK) experts will be presenting during the upcoming Knowledge Graph Forum, organized by leading graph software company Ontotext. The event will be held virtually on October 26th and 27th. Graphs let enterprises smarten up their proprietary information by … Continue reading

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Enterprise Knowledge (EK) experts will be presenting during the upcoming Knowledge Graph Forum, organized by leading graph software company Ontotext. The event will be held virtually on October 26th and 27th. Graphs let enterprises smarten up their proprietary information by linking it to global knowledge. In this way, enterprises remain competitive in dynamic environments.

On Wednesday the 27th, EK’s Holly Maykow, Senior Data Specialist, and Fernando Aguilar, Senior Data Scientist, will deliver a presentation titled Customer 360 and its Applications, a Case Study. This presentation will discuss a case study on how an identity graph represents a comprehensive view of a consumer, giving a global company a 360-degree view of their customers, attributes, and key business insights. Key topics of the talk will include how to define a customer identity graph as well as the requirements for building one. Common challenges and roadblocks to consider before and during identity graph implementation will also be explored.

Also on Wednesday, Joe Hilger, EK COO, will serve as a panelist on the closing presentation of the conference, Delivering and Scaling Knowledge Graph Solutions. Joe will be joined by Robert Engels, VP CTO Europe I&D at Capgemini, Carlos Alberto, Data Protection Officer at Fujitsu, and Vassil Momtchev, CTO of Ontotext. The panelists will cover topics including real world knowledge graph use cases, deployment patterns, and technology ecosystems for graph databases. The session will be moderated by Juan Sequeda of data.world as a special edition of the Catalog and Cocktails podcast.

The virtual conference will provide opportunities to connect with fellow professionals and entrepreneurs, learn from experts across two main tracks, and get an overview of the market and technology trends from industry leaders.

Learn more and register for the forum here.

Knowledge Graph Forum

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Enterprise Knowledge and data.world Partner to Make Knowledge Graphs More Accessible to the Enterprise https://enterprise-knowledge.com/enterprise-knowledge-and-data-world-partner-to-make-knowledge-graphs-more-accessible-to-the-enterprise/ Thu, 23 Sep 2021 15:16:51 +0000 https://enterprise-knowledge.com/?p=13639 New Knowledge Graph Accelerator Provides Organizations the Toolset and Capabilities to Make Enterprise AI a Reality. Enterprise Knowledge (EK), the world’s largest dedicated knowledge and information management consulting firm, announced the launch of the Knowledge Graph Accelerator today, a mechanism … Continue reading

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New Knowledge Graph Accelerator Provides Organizations the Toolset and Capabilities to Make Enterprise AI a Reality.

Enterprise Knowledge (EK), the world’s largest dedicated knowledge and information management consulting firm, announced the launch of the Knowledge Graph Accelerator today, a mechanism to establish an organization’s first knowledge graph solution in a matter of weeks. In partnership with data.world, the knowledge graph-based enterprise data catalog, organizations will be able to rapidly unlock use cases such as Employee, Product, and Customer 360, Advanced Analytics, and Natural Language Search. 

“Knowledge Graphs are a critical component necessary to achieve Enterprise AI, but most organizations need a quick and scalable way to understand and experience the value,” said Lulit Tesfaye, Practice Lead of Data and Information Management at EK. “EK, in partnership with data.world, is creating a holistic solution to make building Enterprise AI intuitive using knowledge graphs, from data modeling and storage to enrichment and governance. Having this end-to-end consistency is critical for the success of knowledge graph products and setting the foundations for Enterprise AI.”

“EK has been at the leading edge of Knowledge Graph strategy, design, and implementation since our inception,” added Zach Wahl, CEO of EK. “Our thought leadership in this field, combined with data.world’s advanced capabilities, creates an exciting opportunity for organizations to feel the impact and realize the benefits quickly and meaningfully.”

Gartner predicts that graph technologies will be leveraged in over 80% of innovations in data and analytics by 2025, but many organizations find the business and technical complexities of graph design and implementation to be daunting. The Knowledge Graph Accelerator addresses the need to develop a practical, standards-based roadmap and prototype to quickly realize the potential of knowledge graphs. 

Through the Knowledge Graph Accelerator, organizations will get the following outcomes in less than 2 months:

  • An understanding of the foundations of knowledge graphs, including graph data modeling, data mapping, and data management;
  • A first implementable version (FIV) knowledge graph that can be scaled and enhanced;
  • A pilot version of your graph solution leveraging the knowledge graph-based data management solution data.world and gra.fo; and
  • A strategy for your organization to make Enterprise AI a reality. 

“Enterprises need to understand and trust the data powering their analytics while generating meaningful insights. But supporting different data sources and use cases, while analyzing and traversing changes to metadata and automating relationships can be challenging,” said Dr. Juan Sequeda, Principal Scientist at data.world. “Knowledge graphs are foundational for an effective and future proof data catalog, as well for next generation AI and analytics .”

To learn more, explore our approach and what your organization will get through the Knowledge Graph Accelerator. Also, reach out to Enterprise Knowledge to learn how to unlock the use cases that are most valuable to your enterprise. 

On September 29th, 2021,  Enterprise Knowledge will participate in the virtual data.world fall summit. Additional keynote speakers include Zhamak Dehghani, Barr Moses, Doug Laney, and Jon Loyens. 

 

About Enterprise Knowledge 

Enterprise Knowledge (EK) is a services firm that integrates Knowledge Management, Information and Data Management, Information Technology, and Agile Approaches to deliver comprehensive solutions. Our mission is to form true partnerships with our clients, listening and collaborating to create tailored, practical, and results-oriented solutions that enable them to thrive and adapt to changing needs. At the heart of these services, we always focus on working alongside our clients to understand their needs, ensuring we can provide practical and achievable solutions on an iterative, ongoing basis. Visit enterprise-knowledge.com to see how optimizing your knowledge and data management will impact your organization.  

About data.world

data.world is the enterprise data catalog for the modern data stack. Our cloud-native SaaS (software-as-a-service) platform combines a consumer-grade user experience with a powerful knowledge graph to deliver enhanced data discovery, agile data governance, and actionable insights. data.world is a Certified B Corporation and public benefit corporation and home to the world’s largest collaborative open data community with more than 1.3 million members, including 2/3 of the Fortune 500. Our company has 40 patents and has been named one of Austin’s Best Places to Work six years in a row. Follow us on LinkedIn, Twitter, and Facebook, or join us.

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Enterprise Knowledge to Host Upcoming Webinar on Employee 360 Views https://enterprise-knowledge.com/ek-webinar-on-employee-360/ Thu, 01 Jul 2021 17:11:38 +0000 https://enterprise-knowledge.com/?p=13454 Enterprise Knowledge COO Joe Hilger will moderate a webinar, The Art of Developing Valuable Employee Journeys, jointly hosted by EK and Semantic Web Company (SWC).  The webinar will examine an emerging approach called Enterprise 360 – where organizations can implement … Continue reading

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Headshots of each of the panelists and the moderator who will be participating in the webinar

Enterprise Knowledge COO Joe Hilger will moderate a webinar, The Art of Developing Valuable Employee Journeys, jointly hosted by EK and Semantic Web Company (SWC). 

The webinar will examine an emerging approach called Enterprise 360 – where organizations can implement enterprise knowledge graphs to achieve 360-degree views of business relating to customers, employees, products, and services. Specifically, Employee 360 creates a centralized view of all relevant knowledge related to an employee’s journey, such as the recruiting, onboarding, and learning and development (L&D) processes, employee retention, and employee work experience, to improve visibility into all aspects of employee content and data, resulting in improved employee experiences and learning, as well as greater organizational alignment and decision-making. 

The webinar will feature a panel of four speakers who will share their experiences implementing solutions around Employee 360, advanced knowledge graph technologies, and the business value it brings to employees and organizations.

The online webinar will take place on Tuesday, July 13, 2021, 12:00pm – 1:00pm EDT. Register for the webinar here

About the Panelists

Joe Hilger (Moderator)
COO, Enterprise Knowledge

Joe Hilger is the COO and co-founder of Enterprise Knowledge, LLC. Joe has over 25 years of consulting experience.  For the past 18 years, Hilger has helped over 70 organizations implement enterprise-scale content, search and data analytics solutions that deliver real value for his customers. Joe has worked with a wide variety of public and commercial customers to design and develop innovative and cost-effective solutions to enhance competitiveness, increase revenue, and improve customer service.

Laurie Gray (Panelist)
Vice President, Customer Experience, RGP

Laurie Gray is an experienced leader with deep expertise in successful user-centered product design, development, and launch. She consistently helps individuals and teams think and work differently in pursuit of innovation. She blends her training in psychology, education, and agile approaches and combines it with deep expertise in user experience consulting, technical knowledge, business acumen and ability to motivate people to bring novel, successful and human-centered approaches to the creation and launch of new products.

Amber Simpson (Panelist)
Senior Manager Learning Content & Design – Knowledge Management, Walmart

Amber Simpson has more than 28 years of experience in Learning & Development including Facilitation, Instructional Design, Learning Architecture, and Learning Technology. She and her team currently support the learning knowledge management efforts for Walmart U.S. Learning, the biggest corporate learning organization in the U.S., supporting all 1.6 million Walmart U.S. associates. During Amber’s tenure, she has spearheaded the design and creation of a learning metadata management solution that creates a mapping standard against learning objectives and competencies, thus reducing redundancies, identifying learning gaps, and enabling search and recommended content.

François Violette (Panelist)
Senior Information Architect, JobTeaser 

François Violette is a seasoned information professional with more than 10 years of experience in technical writing, content, and systems design. François has a track record of helping rising organizations harness the complex challenges of content and leading multi-disciplinary teams to success. He teaches ergonomics applied to content design at the University of Paris.

Heather Hedden (Panelist)
Data and Knowledge Engineer, Semantic Web Company 

Heather Hedden is a Data and Knowledge Engineer with Semantic Web Company Inc., vendor of PoolParty Semantic Suite software for developing taxonomies, ontologies, knowledge graphs, and semantic search applications. Heather has 25 years of experience in developing and managing taxonomies and other knowledge organization systems for various organizations and applications, both as an employee and as a consultant. She provides training in taxonomy creation and is the author of the book The Accidental Taxonomist.

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